The way the customer is treated, from the very first interaction to very last, falls into the spectrum of customer service. And this interaction isn’t only in a showroom, or at a consultation. It could be when the customer searches for our webpage, when they call to schedule an appointment or when their new product is installed. In order to create a truly satisfied experience, you have to look at each individual part, something we strive to do at Creative Millwork. Continue reading →